Dagenham Vets4Pets Ltd in Dagenham, Greater London, boasts a solid 4.4-star rating based on 478 reviews, indicating a generally positive reputation. However, recent individual reviews highlight some concerning experiences, particularly involving a vet named Steve. Multiple reviewers have reported negative encounters with him, describing his behavior as condescending and rude during consultations, which has led to dissatisfaction and complaints.

Despite these instances, the clinic appears to have a supportive and competent team overall, as evidenced by other positive experiences. One reviewer praised the exceptional service they received during their pet’s first visit, noting the staff's understanding and efficient handling of a surgical procedure. This suggests that while there are areas needing improvement, particularly in communication and empathy, the clinic is capable of delivering high-quality care.

The clinic also functions as a Veterinary Nurse Training facility, potentially offering advanced care and knowledge in veterinary practices. However, the reviews emphasize the necessity for the clinic to address customer service concerns to maintain its reputation.

In summary, Dagenham Vets4Pets Ltd is a well-regarded veterinary clinic with a broad client base, reflected in its high number of reviews. While there are commendable aspects of the clinic, recent negative feedback, particularly about individual staff members, suggests areas for improvement, especially in customer relations and empathy during difficult situations.